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Analyst Blogs

SD-WAN Underpins the Digital Retail Store

4/30/2020

 
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Even though managed SD-WAN offers a one-size-fits-all technology, it offers very specific nuances for solving the pain-points of individual industry verticals. One such vertical is the Retail sector, which faces considerable challenges in migrating from a very traditional brick and mortar sector to offering a fully digital customer experience. 

Adaptiv Networks recently published a forward-looking blog regarding a very true list of technology areas that retailers should be exploring and how its managed SD-WAN services can help support businesses make the transition. 

Adaptiv Network blog 'The Store of the Future: Is Your Network Ready?'

Analyst Quick-take:
  • In the above blog Adaptiv Networks makes a compelling case for Augmented Reality, digitally transformed Points of Sales, and Pop-up stores. The company has a strong message for retailers that it has based on its reference clients and proven implementations for large national chain stores as well as smaller boutiques. 
We agree that retailers need to adopt multi-channel shopping experiences and be able to effectively management all the customer data touch points in order to succeed. Clavem Research identifies a further set of transformation objectives that managed SD-WAN services are very appropriate for solving: 
  • Pop-up stores & intelligent kiosks
  • Automation and integration of Point of Sale (POS), mobile POS, self-checkout, back-office support
  • Effective management and response to customer behavioural data
  • Supply-chain speed sand accuracy
  • Logistics and supply-chain systems that are open to suppliers and partners
  • Speed with order placement, order delivery (fulfilment)
  • Visibility of stock in multi-warehouse and multi-supplier scenarios 
  • Centralized management and integration of order deliveries and fulfillment
  • Data-driven optimization and marketing
  • Empowerment of staff leads to staff retention and motivation
For more in-depth analysis and insights into the above areas, please contact Clavem Research to gain access to our unique advisory services and actionable advice on how SDN/NFV is driving change across vertical specific industries. 

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    Joel Stradling, Founder & Lead Analyst

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