By Rolf Schonhowd, Practise Lead
Mobile World Congress 2020 (MWC ‘20) will soon be underway in Barcelona. Most likely will key focus be put on the latest within mobile infrastructure technologies such as 5G, Native Cloud, Edge Computing, IoT, Big data and AI, including 5G plans and real deployments among mobile operators, but also new mobile devices, VR/AR and new killer apps or enhancements taking place in the market. For enterprise users in particular, it is to be expected aggressive marketing by wireless operators of 5G/IIoT including business critical services with solid guarantees regarding such KPIs as high uptime and low latency.
But, 5G rollouts are not happening as quickly as was initially thought and wished for. Key players are adopting cautious approaches whilst others are more observing the market dynamics before committing in order to see whether 5G will be a big moneymaker. While most key stakeholders are embarking on larger roll-outs and 5G deployments the coming year, a potential showstopper might be renewed and stricter safety guidelines, which will mean that providers have to reassure the public about safety in the long-term as Industry 4.0 with 5G comes of age.
Therefore, some 2 weeks before MWC ‘20 opens, it remains to be seen what will come out of the event in terms of specific technology and service announcements, use cases and the need for further regulation. Overall, what is for certain there are many industry players nowadays polishing and energising their marketing messages.
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Information tech to Business Tech, Time is Here to Go to Human tech, the Technology-Aware Human Factor!
by Rolf Schonhowd
For many years the overall technology industry has had its eyes on progressing Information Technology (IT) selling hardware and software elements, and more recently key focus on business impact and thus the Business Technology (BT) named domain. However, the people and environmental aspects have been more or less neglected, so time has now come to make sure the Human Technology (HT) elements take center stage in a world where social and health aspects among the population are becoming increasingly worse.
Therefore, moving into this new decade with new innovations, selling products and services, governments must act now in a responsible manner in order to safeguard health and the environment, removing all doubts, fears and question marks regarding what the technology health impact is on human beings. Based on new research on these matters, if nothing changes it will come down in near future as a bigger health issue among the global population.
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Connectivity across and between multi-cloud environments is evolving with the backing of well-heeled VCs such as Orange Digital Ventures, and driven by cloud behemoths such as Amazon - what does all of this mean to the future of SD-WAN?
Managed SD-WAN service providers are eager to cite direct connectivity to cloud partners, in fact Aryaka announced just this week integration with Microsoft Azure Active Directory to give a better end-user application and authentication experience. The MyAryaka cloud portal is now part of the Azure Active Directory Application Gallery.
However, there are still challenges with managing multiple apps running across multiple cloud provider platforms even with an SD-WAN overlay service in place.
The result of such difficulties that companies continue to face when moving their mission critical apps and infrastructure resources to cloud environments is new opportunity for companies such as AWS and InterCloud.
InterCloud targets large global enterprises with managed deployed of apps and resources to multi-cloud environments. The company allows its global business clients to interconnect multi-cluster resources with reduced complexity with end-to-end managed turnkey service. InterCloud believes that cloud connectivity, being part of both the serverless and the containers architectures, should be integrated to the continuous integration & delivery (CI/CD) in a new DevOps world.
Meanwhile AWS' Transit Gateway platform offers a compelling method for businesses to connect to Amazon Virtual Private Clouds (VPCs) and local on-site networks via a single gateway. AWS Transit Gateway means one single connection is needed from the central gateway into each Amazon VPC, on-premises data center, or remote location. AWS Transit Gateway supports the creation of routing topologies; the interconnection VPCs at scale; consolidation of edge connectivity; and flexibility with routing domains. AWS has further integrated its Transit Gateway with three SD-WAN vendors: Cisco, Aruba, and Silver Peak — and has integrated its service with the Aviatrix (the latter being a cloud networking startup) cloud platform.
These events throw both challenge and opportunity to service providers. Operators need to continue pushing the benefits of SD-WAN to end-users, but at the same time be very ready to offer customers support for smooth cloud migrations. The advantage that service providers have over InterCloud and AWS is the last-mile access piece. But failure to add value and provide an elegant and innovative service wrap (service dashboard) and cloud apps management tools will give companies that are born in the cloud the opportunity to disrupt, which is already happening.
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What is Digital Healthcare?
Digital transformation for clinical labs, medical practices, hospitals, and care centers has resulted in the term Digital Healthcare. Examples of new and expanding patient services include mobile health ‘mHealth’ and Telemedicine.
The rapid evolution of IT and networks towards virtualized and automated services is driving major change in Healthcare. SD-WAN has a major part to play in underpinning digital healthcare evolution. It is quickly become an essential pillar for supporting healthcare IoT, population health, new AI-supported health applications, patient data analytics, and clinical workflows.
Service Provider Takeaways
The full length report is published within the Clavem Research subscriber area. The full report offers more in-depth analysis and opinion on the main considerations that face medical organizations and why SD-WAN provides a good fit. The report also provides case studies based on real implementations including AT&T's project with Rush University Medical, Nokia-Nuage and UPMC, and VMware-VeloCloud's deployment with Saber Healthcare.
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SMARTCITY Expo World Congress 2019: With a Growing focus on Platforms, True Smart Cities Are Data Driven and Support an Open Ecosystem
Expectations for this year’s Smart City Expo World Congress 2019 (SCEWC) in Barcelona are at a high point. Since the first congress in 2011, there has been a major ramp up in momentum worldwide in Smart City initiatives. But is the digital smart city concept all hype, and will the event feature re-packaged products, or will we witness some new innovation and concrete progress?
We expect to see initiatives from across the spectrum of larger and smaller vendors presenting their go-to-market for ‘Smartcities as a platform’, where value propositions include ICT infrastructure elements such as IoT, 5G, AI/ML, Big data and Edge computing. These all fit into an increasingly open and cloud-intelligent focused world. Also, other stakeholders such as service providers (CSP, MNO, IT sourcing), system integrator and individual HW/SW start-up players are chasing this market space.
Some key expectations to look out for demonstrating smart city momentum are;
Players in this segment need to adopt a rapid-learning philosophy to keep up in a high paced technology world where 5G will take center stage in 2020 for smart city initiatives.
SCEWC 2019, 19-21 November URL: http://www.smartcityexpo.com/en/home
Clavem Research is expanding its IoT & Smart Cities coverage in the client subscription area of this site. A research agenda for publishing in-depth advisory and market insight reports will closely examine the general market trends as well as individual player initiatives.
Rolf Schonhowd, VP Research and Co-Founder will be present at the SMARTCITY Expo World Congress 2019, please do not hesitate to contact us to arrange a meeting.
SD-WAN Vendor Lock-in Walls to Come Tumbling Down with Enea, Intel and flexiWAN with Open Source SD-WAN PoC
Analyst Quick Take
Disruption in the SD-WAN segment is just around the corner. Next week in the Hague at the SDN NFV World Congress, three partners Enea, flexiWAN and Intel will unveil the first SD-WAN Open Source PoC to the industry. The solution is based on the following components:
This move promises to lead the SD-WAN segment to the next level of flexible programming and high throughput for purpose-built SD-WAN applications. Enterprises are averse to the vendor lock-in that certain SD-WAN solution approaches demand – and the disruption that the Enea-flexiWAN-Intel will bring is a welcome move to shake things up.
Why Open Source?
The hardware segment of networking and data centre has broken down the model for proprietary equipment. The SD-WAN market has caught on to this movement as we have seen with more and more managed service provider announcements concerning whitebox uCPE initiatives that will support from 4 to 6 VNFs (typically) to run a variety of VNFs via the support of service chaining.
Click on the below links to see the following blogs:
‘GTT Adds uCPE to SD-WAN’ – July 30, 2019
‘Colt Launches New uCPE with ADVA to Revolutionize the Network Edge’ – July 19, 2019
Opportunities for Differentiation
Service providers that are able to differentiate their managed SD-WAN products according to the needs of specific industry verticals put themselves in an excellent position to win big deals, grow market share, and drive revenue growth.
Thomas Gall of the University of Southampton recently published the paper, “The value of public information in vertically differentiated markets”, which whilst academic examines the tried and test adage that 'Differentiation increases profits'.
Clavem Research fully agrees with the suggestion in Mr. Gall's paper that vertical differentiation is defined by 'perceived quality differences between products in the same market'. The full paper can be read here.
This is why Clavem Research has created market insight content that looks directly at the differentiation of SD-WAN services by four industry verticals: manufacturing, healthcare, retail and finance. The shared knowledge benefits the industry and players in clarifying how SD-WAN can solve technology challengers for manufacturing and logistics companies and who the leading providers might be measured on the criteria of innovation, investment, product maturity, and market momentum and traction.
Digital transformation in the manufacturing and logistics vertical is an essential evolution for players to achieve competitive advantages. Digital platforms give manufacturers and logistics and supply chain companies opportunities of being quicker-to-market than rivals, and to extend to end-users and channels an amazing customer experience. On-demand and virtualized solutions result in greater agility and reduced CAPEX. SD-WAN is a technology mainstay for moving more apps to the cloud and for providing a support pillar for IoT, AI, edge computing, and big data analytics.
Existing connectivity solutions are not fit for task for supporting these rapidly evolving technologies. However migrating legacy IT networks to newer and more innovation digital solutions raises challenges, which has given rise to multiple examples of fully managed services with advisory services added to help with a transition. IT managers still need to support their legacy platforms, and are under constant board-level pressure to lower IT spend, which is a fine balancing act. SD-WAN is an ideal technology choice for centralized management and control of complex WAN platforms, with clear views made available through portals to achieve an optimised network. Autonomous network for supporting industrial scale telemetry will continue to evolve to deliver networks that can self-allocated bandwidth prioritized for mission critical apps on-demand and in real-time.
SD-WAN deployments in manufacturing and logistics can be designed to drive improvements to:
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excellent Customer experience, Speed-to-Market and Partnerships provide the keys to success in iot and smart city
Stakeholders Need to Adopt a Fresh Mindset as the World Becomes Increasingly Interconnected
by Rolf M. Schonhowd, VP Research, Clavem Research
The importance of speed to market with new IoT and Smart City solutions is as high as it ever has been. Players within this segment need to serve existing service but at the same time focus upon and guide customers towards future-proof and robust platforms. This segment is noticeable for the number of various technology providers that cooperate in an ecosystem to be relevant.
To win in this rapidly changing market technology companies need strong partnerships to serves customers with compelling digitised solutions.
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Comcast Business Strengthens Cybersecurity Proposals with Akamai and Fortinet; and joins MEF Board of Directors
Clavem Research was present at the Comcast Business 5th Annual Analyst Day at the Comcast Technology Center in Philadelphia. During the event Comcast Business published its press release announcing improvements to its cybersecurity proposition based on new products delivered in partnership with Akamai and Fortinet.
Together with Fortinet, Comcast Business will offer midsize clients and large enterprise customers new cybersecurity software-defined and Virtualized Network Functions (VNF) deployed over Comact Business’ ActiveCore SDN.
Additional to the above, Comcast Business and Akamai cooperated to develop and launch a cloud-based cybersecurity service designed to protect small business customer online Web presences.
Comcast Business also announced that Robert Victor, Senior Vice President of Product Management, has joined the MEF Board of Directors to support and contribute the drive to accelerate worldwide adoption of assured MEF 3.0 services across automated networks. The MEF Board of Directors is committed to accelerating adoption of assured MEF 3.0 services across a global federation of automated networks. MEF’s vision, which Comcast Business is now a part of, is to provide dynamic performance and security required to advance the digital economy.
Masergy announced the launch of integrated advanced security bundled with its managed SD-WAN service. The move is Masergy’s response to the fact that enterprise clients place high emphasis on integrated security for SD-WAN and apps running in hybrid public/private clouds. Masergy is leveraging established IT and network security expertise and credentials, including global SOC facilities and certified security professionals. The company launched three security options that clients can be bundled with Masergy SD-WAN:
1. Unified Threat Management (UTM): Web filtering, anti-virus, data loss prevention, and intrusion detection and prevention.
2. Threat monitoring and response: 24/7 threat monitoring, and real-time incident response.
3. Managed security services: Combines the above with behavioral analytics (supported by ML), embedded threat intelligence, and 24/7 security monitoring and incident response.
Masergy Opportunities for Differentiation
Masergy has made it more convenient for its customers to source managed SD-WAN together with integrated and advanced security protection in a one-stop shop. This boosts stickiness for Masergy, and drives upsell/cross-sell. In terms of differentiation: Masergy’s sales teams can point to the integration of its security capabilities with its SD-WAN offerings as a standardized off-the-shelf product. As such it can deliver the bundled security features quickly and effectively without the time lag that customized solutions demand. The application of ML to deliver advanced behavioral analytics feature as a part of its managed security services bundle gives Masergy an additional opportunity to differentiate.
Competing managed SD-WAN providers also tend to promote the security features that their clients can get with the services, included standard security protocols and tools, plus additional optional add-ons for more premium and bolstered security. Thus, Masergy’s rivals will point out that the additional security features that it has launched are also available and that the move is nothing new in the market. Masergy’s global competitors tend to have comparably very large-scale managed security credentials and capabilities. Telstra for example has acquired three security specialist companies in the past three years: Cognevo, Company85, and VMtech. OBS has also been very active building up its security capabilities, having acquired SecureData very recently and running a major Orange Cyberdefense group division. Similarly, large global providers such as BT have many hundreds of certified security consultants and security partners that it can deploy to support major multinationals with securing their SD-WAN solutions.
Masergy can highlight three global SOCs offering 24/7 support, plus a team of qualified security consultants. The fact that the company has integrated its security capabilities as defined commercial bundles with its SD-WAN gives customers a quick and smooth on-boarding for advanced secure SD-WAN features and managed service, plus a single throat to choke. Masergy’s competitors can consider adopting like-for-like messaging, developing off the shelf SD-WAN that can be enhanced with integrated security packages. SD-WAN plus security bundles make it easier for clients to buy a secure SD-WAN service from a single supplier. Masergy’s initiative is about giving customers convenience and peace of mind, and competitors must be able to give the same type of message and offer. Both network operators and managed security vendors must communicate to customers how ML is being applied to strengthen behavioural analytics. Failure to communicate ML driven cyber security capabilities means falling behind rivals.
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